About the role
EliseAI is transforming housing and healthcare through best-in-class conversational AI. As we scale, it's critical that employees, clients, and partners deeply understand how our platform works - and how to use it to drive real outcomes. As an Instructional Designer at EliseAI, you'll design high-impact learning experiences that support functional onboarding, product education, and performance enablement.
Key Responsibilities
- Design and develop instructional content for onboarding, internal enablement, and product education
- Partner with subject matter experts and cross-functional teams for requirements and co-creation
- Write scripts for training videos, product walkthroughs, demos, and educational content
- Translate complex workflows and product features into clear, actionable learning experiences
- Create interactive guides, video explainers, motion graphics, and live training materials
- Leverage Figma for design, prototypes, and learning templates
- Use motion and visual storytelling for memorable concept delivery
- Conduct needs assessments, learner research, and usability testing
- Establish frameworks, templates, and systems to accelerate content creation
- Audit and iterate content for accessibility, usability, and alignment
Requirements
- 3+ years instructional design, learning experience design, or enablement in SaaS/tech
- Understanding of adult learning principles and performance-based learning
- Proficiency in Figma
- Experience with e-learning and motion design tools (Articulate 360, Camtasia, After Effects, Premiere Pro)
- Ability to translate technical concepts into intuitive learning assets
- Strong communication and storytelling skills
- Autonomous work and multitasking in fast-paced environment
- Familiarity with accessibility standards (WCAG), SCORM/xAPI, and learner feedback loops
Bonus qualifications
- Degree in Instructional Design, Interaction Design, or HCI
- B2B SaaS education/onboarding experience
- Motion, interaction, or visual storytelling background
- LMS platform experience (Skilljar, Lessonly, WorkRamp)
- Knowledge of Kirkpatrick or Bloom's Taxonomy
Benefits
- Equity (stock options)
- 100% covered medical, dental, vision premiums
- Fully paid parental leave
- Commuter benefits
- 401k
- Monthly fitness stipend
- Midtown south office with kitchen and company lunch
- Elise and the City social events
- Unlimited vacation and paid holidays
- Relocation packages from outside NYC Metro area