Instructional Designer

About the role

EliseAI is transforming housing and healthcare through best-in-class conversational AI. As we scale, it's critical that employees, clients, and partners deeply understand how our platform works - and how to use it to drive real outcomes. As an Instructional Designer at EliseAI, you'll design high-impact learning experiences that support functional onboarding, product education, and performance enablement.

Key Responsibilities

• Design and develop instructional content for onboarding, internal enablement, and product education
• Partner with subject matter experts and cross-functional teams for requirements and co-creation
• Write scripts for training videos, product walkthroughs, demos, and educational content
• Translate complex workflows and product features into clear, actionable learning experiences
• Create interactive guides, video explainers, motion graphics, and live training materials
• Leverage Figma for design, prototypes, and learning templates
• Use motion and visual storytelling for memorable concept delivery
• Conduct needs assessments, learner research, and usability testing
• Establish frameworks, templates, and systems to accelerate content creation
• Audit and iterate content for accessibility, usability, and alignment

Requirements

• 3+ years instructional design, learning experience design, or enablement in SaaS/tech
• Understanding of adult learning principles and performance-based learning
• Proficiency in Figma
• Experience with e-learning and motion design tools (Articulate 360, Camtasia, After Effects, Premiere Pro)
• Ability to translate technical concepts into intuitive learning assets
• Strong communication and storytelling skills
• Autonomous work and multitasking in fast-paced environment
• Familiarity with accessibility standards (WCAG), SCORM/xAPI, and learner feedback loops

Bonus qualifications

• Degree in Instructional Design, Interaction Design, or HCI
• B2B SaaS education/onboarding experience
• Motion, interaction, or visual storytelling background
• LMS platform experience (Skilljar, Lessonly, WorkRamp)
• Knowledge of Kirkpatrick or Bloom's Taxonomy

Benefits

• Equity (stock options)
• 100% covered medical, dental, vision premiums
• Fully paid parental leave
• Commuter benefits
• 401k
• Monthly fitness stipend
• Midtown south office with kitchen and company lunch
• Elise and the City social events
• Unlimited vacation and paid holidays
• Relocation packages from outside NYC Metro area