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Customer Success Manager
Actively hiring🇦🇪 Dubai, United Arab EmiratesRemoteContractAED 15,000 – AED 22,000 /mo3–5 yrs expCustomer Support
Posted 10d ago10+ already applied
Help customers successfully adopt MailerMen technology solutions while improving retention, satisfaction and account growth. This role is worked remotely from within the UAE, running from onboarding through adoption to renewal.
Responsibilities
- Manage customer relationships
- Lead customer onboarding
- Conduct product training
- Monitor customer adoption
- Resolve customer issues
- Identify expansion opportunities
- Work with product and support teams
Requirements
- 3-5 years of Customer Success or Account Management
- SaaS/technology experience preferred
- Strong communication skills
- CRM experience
- Excellent relationship-management skills
Skills
Benefits
- Hybrid and flexible working arrangements
- Competitive UAE market compensation
- Contract opportunity with potential extension
- Professional development opportunities
- Exposure to international technology projects
- Collaborative and diverse working environment
